Effective Date: 20 August 2025

At [Sri Shubham Furnitures], we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a clear and transparent Refund and Returns Policy as outlined

1. Eligibility for Returns

• Returns are accepted within [7 / 10 / 14] days of delivery.
• The product must be unused, unassembled, and in its original packaging.
• Proof of purchase (invoice or order number) is required.

2. Non-Returnable Items

Certain items cannot be returned, including:

• Custom-made or personalized furniture.
• Mattresses that have been opened/used.
• Clearance or final sale items.
• Products damaged due to misuse or improper handling.

3. Damaged or Defective Products

• If you receive a damaged or defective product, please report it within 48 hours of delivery with photos/videos as proof.
• We will arrange for a replacement, repair, or refund at no extra cost.

4. Refund Process

• Approved refunds will be issued to your original payment method (Credit/Debit Card, UPI, Net Banking, etc.).
• Refunds may take 5–10 business days to reflect in your account depending on your bank/payment provider.

5. Exchange Policy

• We allow product exchanges (example: wrong size of bed frame or chair) if reported within the return period.
• Price differences (if any) must be paid by the customer.

6. Return Shipping

• For defective/damaged items, return shipping is free.
• For other returns (like change of mind), the customer may need to bear the return shipping charges.

7. How to Initiate a Return

To request a return or refund, please contact us at:
📞 Call Us : +91-8074659404